Mark Locker: Speaking at Leisure and Hospitality World

Mark Locker

The Digital Guest Journey: Delighting Guests & Increasing Profits

About Mark Locker

Mark is a visitor attraction and technology expert with a passion for business. He worked for one of the UK’s most popular theme parks from an early age and now helps attractions to delight their guests and deliver business results using smart technology. He has a wealth of knowledge and experience which he is passionate about sharing with other industry professionals.

Guest expectations are changing. The way people consume information and interact with brands has transformed, and those who aren’t able to keep pace are being left behind.

Drawing on over 10 years of experience in deploying technology within the industry, Mark uses a mix of inspirational stories and the latest data to demonstrate how the device in everyone’s pocket holds the key to future prosperity.

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